You’ve rolled down an interface that is conversational by Amazon Lex, with an objective of enhancing the user experience for the clients. So Now you like to monitor how good it is working. Are your web visitors finding it helpful? Exactly How will they be utilizing it? Do they enjoy it sufficient to keep coming back? How could you evaluate their interactions to add more functionality? With out a view that is clear your bot’s user interactions, concerns like these may be tough to respond to. The current launch of conversation logs for Amazon Lex makes it easy to have near-real-time presence into just just how your Lex bots are doing, predicated on real bot interactions. With discussion logs, all bot interactions could be saved in Amazon CloudWatch Logs log teams. You need to use this conversation information to monitor your bot and gain insights that are actionable improving your bot to enhance the consumer experience for the clients.
In a previous post, we demonstrated just how to allow discussion logs and employ CloudWatch Logs Insights to evaluate your bot interactions. This post goes one action further by showing you the way to incorporate having an Amazon QuickSight dashboard to get business insights. Amazon QuickSight enables you to easily produce and publish dashboards that are interactive. You can easily select from a library that is extensive of, maps, and tables, and include interactive features such as for example drill-downs and filters.
Solution architecture
In this company cleverness dashboard solution, you will definitely make use of an Amazon Kinesis information Firehose to constantly stream discussion log information from Amazon CloudWatch Logs to A amazon s3 bucket. (więcej…)
